User Data Deletion Request

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At Adel Reyad, we take your privacy and data protection very seriously. This page explains how to submit a request for deleting your personal data and what to expect from our process once your request is received.

1. Scope of Request

This procedure applies to all personal data collected and processed through our website and services, including: name, email address, billing details, account settings, and data related to services provided.

2. When Data Can Be Deleted

You may request the deletion of all your personal data at any time, unless there are legal or regulatory reasons requiring us to retain certain information for a specific period (such as invoices, tax compliance, or other legal obligations).

3. Data Not Immediately Deletable

Data we are required to keep for legal or tax compliance purposes.
System backups that may contain data, which will be automatically deleted in accordance with our retention policies.
Information that has been anonymized so that it no longer identifies an individual.

4. How to Submit a Deletion Request

To submit a request, please send an email to our official support address including the following details: account name, associated email address, and invoice number (if applicable). Please clearly state that you are requesting a "Personal Data Deletion". You will receive an email confirmation once your request is received.

5. Processing Time

We aim to process deletion requests within 30 days from the date of receiving a valid request, unless exceptional circumstances or legal obligations require additional time.

6. What Happens After Deletion

Your personal data will be deleted from our primary databases as permitted by law and policy.
Some information may remain temporarily in backup systems or audit logs and will be automatically removed according to our retention schedule.
After deletion, you may lose access to your account or any related services.

7. Objections and Other Rights

You have the right to object to data processing, request restriction, or request correction of your data. If you are not satisfied with our response, you may contact us or file a complaint with the relevant data protection authority.

8. Changes to This Policy

We reserve the right to update or modify this data deletion policy at any time. Changes will be posted on this page along with an updated revision date.

9. Contact

For any inquiries or to submit a data deletion request, please contact us at:

Email: info@adelreyad.com
Website: https://adelreyad.com

Thank you for trusting Adel Reyad.